A manager of a revenue center is never responsible for the cost incurred in this center

• FALSE

• FALSE

A profit center often includes cost center and revenue center

• FALSE

• TRUE

Each divisional manager is responsible for the performance of the division

• TRUE

• FALSE

The balanced scorecard focuses on 4 different perspectives as follow: Financial, Customer, Internal and Internal and Competitor

• TRUE

• FALSE

The balanced scorecard focuses on 4 different perspectives as follows: Financial, Customer, Internal and Innovation and Learning?

• TRUE

• FALSE

We should use only one performance measure for one manager

• TRUE

• FALSE

Performance measures should only include factors which managers can control by their decisions, and for which they can be held responsible

• FALSE

• TRUE

Financial measures are typically measures relating to revenues, cost, return on capital, asset values or cash flows and service quality?

• FALSE

• TRUE

Performance measures may be divided into 2 types: Financial and Non-financial performance indicators?

• TRUE

• FALSE

A budgetary control and variance reporting system can only motivate managers and employees to improve performance and it can’t produce undesirable negative reactions.

• TRUE

• FALSE