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Professional Development
Professional Development
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Merchant asking about multiple payment links feature, what would be the ticket type?
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Merchant asking about multiple payment links feature, what would be the reason code?
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Merchant asking about the status of invoice, what would be the possible reason code?
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Merchant has activate DD BPI on dashboard level, but it is not reflected on Checkout UI, what would be the first question you may ask to merchant?
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Cont prev question, merchant already activated DD BPI but not visible checkout settings, hence they are not able to tick it, what would be the next step?
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Cont prev question, what would be the ticket type when there's a discrepancy on the payment method on checkout?
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Cont prev question, what would be the reason code when there's a discrepancy on the payment method on checkout?
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