Topic 6 - Human Resources

Topic 6 - Human Resources

University

10 Qs

quiz-placeholder

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Topic 6 - Human Resources

Topic 6 - Human Resources

Assessment

Quiz

others

University

Medium

Created by

H Steph

Used 2+ times

FREE Resource

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Out-of-Sight staff is usually less likely to be motivated by the importance of customer's satisfaction
True
False

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Without motivation, staff may also show a lack of concern for their co-workers and customers.
True
False

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Expectancy theory is when people are motivated by expectations: unless the chances of success are reasonable, people will not be motivated to make an extra effort.
True
False

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Expectancy theory is when people see their own inputs into the workplace (time, experience, education) as a ratio to the outcomes they receive (pay, recognition, promotions). They are looking for equity between this ratio and the ratios of rewards received by other people.
True
False

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

With a strong organizational culture, people may not react in the manner in which management would hope.
True
False

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

With a weak organizational culture, individuals know instinctively how things are done and what is expected.
True
False

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following statement about volunteers is wrong ?

Very enthusiastic about the event itself

May lack experience and need training

Prefer long-term responsibilities

Full of good intentions

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