What is e-commerce (EC)?

The process of buying, selling, or exchanging products, services, or information via computers.

A broader definition of EC that includes not only buying and selling goods and services but also serving customers, collaborating with business partners, and conducting electronic transactions within an organization.

What are the main ideas of EC?

Traditional organizations (old economy)

Virtual organizations (pure play)

What is an e-marketplace?

An online market where buyers and sellers meet

A private network using Internet tools

What is electronic retailing?

Selling goods online, usually B2C

Selling goods in physical stores

What is the B2C e-commerce model?

A model where businesses sell to individual consumers.

A model where consumers sell to businesses.

A model where businesses sell to other businesses.

A model where consumers sell to other consumers.

What does the B2B2C model involve?

Businesses providing products or services to other businesses.

Businesses providing products or services to consumers.

Consumers selling to businesses.

Consumers selling to other consumers.

What is the C2B e-commerce model?

Individuals selling products or services to organizations.

Businesses selling to consumers.

Consumers selling to other consumers.

Businesses selling to other businesses.

What does internal e-commerce (EC) include?

All internal activities related to the exchange of goods.

Providing services to other businesses.

What is the B2E e-commerce model?

An organization providing services to its employees.

Consumers selling to businesses.

Businesses selling to consumers.

What is the C2C e-commerce model?

Consumers selling directly to other consumers.

Businesses selling to consumers.

Businesses selling to other businesses.

What does c-commerce involve?

Individuals or groups communicating or collaborating online.

Businesses selling to consumers.

Consumers selling to businesses.

What is e-government in e-commerce?

A government agency buying or providing goods or services.

Businesses selling to consumers.

Consumers selling to other consumers.

What are the main tools of Web 2.0?

Wiki, RSS feeds, Blog, Microblog

Search Engine, Social Media, E-commerce

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OPEN ENDED QUESTION

3 mins • 1 pt

Define e-commerce (EC) and describe its different types.

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OPEN ENDED QUESTION

3 mins • 1 pt

Describe and discuss the content and framework of EC.

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OPEN ENDED QUESTION

3 mins • 1 pt

Describe the main types of EC transactions.

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OPEN ENDED QUESTION

3 mins • 1 pt

Discuss e-commerce 2.0.

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OPEN ENDED QUESTION

3 mins • 1 pt

Describe social commerce and social software.

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OPEN ENDED QUESTION

3 mins • 1 pt

Understand the factors of the digital world.

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OPEN ENDED QUESTION

3 mins • 1 pt

Describe the drivers of EC as they relate to business pressure and organizational response.

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Tổng quan về thương mại điện tử

Define e-commerce (EC) and describe its different types.

Describe and discuss the content and framework of EC.

Describe the main types of EC transactions.

Discuss e-commerce 2.0.

Describe social commerce and social software.

Understand the factors of the digital world.

Describe the drivers of EC as they relate to business pressure and organizational response.

Describe some EC business models.

Describe the benefits of EC for organizations, consumers, and society.

List and describe the main limitations of EC.

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