PMBOK

Organizational process assets (OPAs) influence the management of projects. Which one of the following best describes the important categories of OPAs?

• Organizational knowledge bases and processes.
• Processes, policies, procedures, tools, and techniques.
• Organizational knowledge bases, processes, policies, and procedures.
• Organizational knowledge bases, tools, and techniques.

Answer explanation

The important categories of OPAs include organizational knowledge bases, processes, policies, and procedures as these are foundational for project management.

The organization’s processes and procedures for conducting project work during project initiation and planning include all of the following EXCEPT:

• Preapproved supplier list.
• Traceability matrices.
• Tailoring guidelines for project management processes and procedures.
• Product and project life cycles, and methods and procedures.

Answer explanation

Traceability matrices are not specifically listed as part of processes and procedures for project initiation and planning.

Enterprise environmental factors refer to both internal and external environmental factors that surround or influence a project’s success. All of the following are true about these factors EXCEPT:

• Enterprise environmental factors include organizational culture, structure, and processes.
• Enterprise environmental factors include government or industry standards, such as regulatory agency regulations, codes of conduct, product standards, quality standards, and workmanship standards.
• Enterprise environmental factors include information technology software (e.g., an automated tool, such as a scheduling software tool, a configuration management system, an information collection and distribution system, or web interfaces to other online automated systems).
• Enterprise environmental factors exclude personnel administration functions (e.g., staffing and retention guidelines, employee performance reviews and training records, and time tracking) because these are considered to be functions of the human resources department.

Answer explanation

Personnel administration functions are not classified as enterprise environmental factors because they are handled by HR departments.

The types of project management office (PMO) structures in organizations include all of the following EXCEPT:

• Supportive PMOs that provide a consultative role to projects by supplying templates, best practices, training, access to information, and lessons learned from other projects.
• Controlling PMOs that provide support and require compliance through various means.
• Harmonizing PMOs that strive to reduce conflict and improve harmony among project team members.
• Directive PMOs that take control of the projects by directly managing the projects.

Answer explanation

Harmonizing PMOs are not a recognized structure within PMO types; the recognized structures are supportive, controlling, and directive.

All of the following are potential information in organizational knowledge repositories EXCEPT:

• Metrics used to collect and make available measurement data on processes and products.
• Configuration management.
• Tacit knowledge of previous projects such as project performance data and lessons learned.
• Issue and defect management data.

Answer explanation

Configuration management is not a typical component of organizational knowledge repositories but a separate process for managing system changes.

All of the following are external environmental factors EXCEPT:

• Legal restrictions.
• Organizational values and principles.
• Competitive movements.
• Economic conditions.

Answer explanation

Organizational values and principles are internal environmental factors, not external ones.

All of the following are generally true about leadership in a project environment EXCEPT:

• It involves focusing the efforts of a group of people toward a common goal and enabling them to work as a team.
• It is the ability to get things done through others.
• Respect and trust, rather than fear and submission, are the key elements of effective leadership.
• Although important throughout all project phases, effective leadership is critical during the Closing phase of a project when the emphasis is on stakeholder acceptance of the project.

Answer explanation

Leadership is important throughout all project phases, not only the closing phase, making this option incorrect in the given context.

Project managers spend the majority of their time communicating with team members and other project stakeholders. To communicate effectively, the project manager should generally perform all of the following EXCEPT:

• Calculating the potential number of communication channels accurately.
• Developing finely tuned skills using multiple methods of communication.
• Incorporating feedback channels.
• Seeking to understand project stakeholders’ communication needs.

Answer explanation

While calculating communication channels is a valid tool, it is not a core activity in ensuring effective communication during stakeholder management.

The organization’s processes and procedures for conducting project work during Executing, Monitoring, and Controlling include all of the following EXCEPT:

• Change control procedure.
• Issue and defect management procedures.
• Resource availability control and assignment management.
• Project closing guidelines.

Answer explanation

Project closing guidelines are part of the Closing process group, not the Executing, Monitoring, and Controlling process groups.

Projects operate within the constraints imposed by the organization through their structure and governance framework. The system factors include all of the following EXCEPT:

• Management elements.
• Governance framework.
• Organizational structure types.
• Project management processes.

Answer explanation

Project management processes are a function of the project manager and team, not a system factor determined by organizational governance constraints.