Trivia fraud

Trivia fraud

Professional Development

15 Qs

quiz-placeholder

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Trivia fraud

Trivia fraud

Assessment

Quiz

Education

Professional Development

Medium

Created by

anita obouri

Used 1+ times

FREE Resource

15 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Which of the following are types of verification in Fraud appeal ?

Gelato

Email 

Business Document(s)

Credit card

All of the above

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Additional documents may be found in the operational History when conducting Fraud appeal review, True or False ?

True

False

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When accessing a Gelato Fraud Appeal , Usually gelato was ignored and the account got rejected, Merchant now finally completed the intervention and a review has been triggered . In this Gelato is the main document. True or false ?

True / I would not see other documents in operational history , therefore I should access gelato plus the overall signal on the account .

False / I should be able to see other documents in the operational history as well .

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Account rejected due to failed gelato, upon review you determined the ID looks the same however the Name was shortened, Merchant provided 2 names on his account but has 3 names on his passport , how would you access this , considering the overall signals on the account are good ?

Neutral

Bad

Just go with what the system says

good

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When we see a pinned note indicating **do not reenable if you feel Merchant is not fraudulent ping tina@ops.stripe , what do we do ?

ignore and reopen if M is not fraudulent

ping tina to request for more info

Keep account rejected or escalate if M is not fraudulent

No need to waste my time to conduct a review

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

TP Stripe project has Fraud & CT , Credit , KYC, TOS and Booking.com , True or False?

True

False

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

It is OK to use third party tools such as AI LLM (e.g. Chat GPT) to help with your work. True or False ?

True

False

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