Vichu AI Associate Exam

Which best describes the difference between predictive AI and generative AI?

• Predictive AI uses machine learning to classify or predict outputs from its input data whereas generative AI does not use machine learning to generate its output.

• Predictive AI uses machine learning to classify or predict outputs from its input data whereas generative AI uses machine learning to generate new and original output for a given input.

• Predictive AI and generative AI have the same capabilities but differ in the type of input they receive; predictive AI receives raw data whereas generative AI receives natural language.

What is an implication of user consent in regard to AI data privacy?

• AI operates independently of user privacy and consent.

• AI ensures complete data privacy by automatically obtaining user consent.

• AI infringes on privacy when user consent is not obtained.

What are predictive analytics, machine learning, natural language processing (NLP), and computer vision?

• Different types of data models used in Salesforce

• Different types of automation tools used in Salesforce

• Different types of AI that can be applied in Salesforce

A sales manager wants to improve their processes using AI in Salesforce. Which application of AI would be most beneficial?

• Data modeling and management

• Lead scoring and opportunity forecasting

• Sales dashboards and reporting

What does the term 'data completeness' refer to in the context of data quality?

• The degree to which all required data points are present in the dataset

• The process of aggregating multiple datasets from various databases

• The ability to access data from multiple sources in real time

Cloud Kicks plans to use automated chat as its primary support channel. Which Einstein feature should they use?

• Discovery

• Bots

• Next Best Action

Cloud Kicks discovered multiple variations of state and country values in contact records. Which data quality dimension is affected by this issue?

• Consistency

• Accuracy

• Usage

Cloud Kicks' latest email campaign is struggling to attract new customers. How can AI increase the company's customer email engagement?

• Create personalized emails

• Resend emails to inactive recipients

• Remove invalid email addresses

What is the significance of explainability of trusted AI systems?

• Increases the complexity of AI models

• Enhances the security and accuracy of AI models

• Describes how AI models make decisions

What is a benefit of data quality and transparency as it pertains to bias in generative AI?

• Chances of bias are aggravated.

• Chances of bias are removed.

• Chances of bias are mitigated.