UNIT 2: WORK AND MOTIVATION

According to Herzberg, which of the following is a motivator?  

• A. Salary

• B. Job security  

•    C. Recognition

• D. Company policies  

Herzberg’s Two-Factor Theory categorizes factors into:  

• A. Hygiene factors and motivation factors  

• B. Physical needs and psychological needs  

• C. Extrinsic rewards and intrinsic rewards  

• D. Financial factors and emotional factors  

Which of the following is considered a hygiene factor in Herzberg's theory? 

• A. Achievement  

• B. Growth opportunities  

• C. Work conditions

• D. Recognition

According to Herzberg, improving hygiene factors will:  

• Increase job satisfaction

• Eliminate job dissatisfaction

• Both increase job satisfaction and eliminate dissatisfaction 

• Have no effect on motivation 

A key implication of Herzberg's theory for managers is:  

• A. Focus solely on financial rewards  

• B. Avoid improving work environments  

• C. Provide opportunities for achievement and recognition 

• D. Ensure employees work longer hours  

Maslow’s Hierarchy of Needs has how many levels?  

• A. 3  

• B. 4  

• C. 5  

• D. 6  

Which is the highest level in Maslow’s Hierarchy of Needs?  

• A. Esteem needs  

• B. Safety needs  

• C. Self-actualization  

• D. Social needs  

In Maslow's theory, which need is at the base of the hierarchy? 

• A. Safety needs  

• B. Esteem needs  

• C. Physiological needs  

• D. Belongingness and love  

Which of the following is an example of satisfying esteem needs?

• A. Receiving a salary raise  

• B. Gaining recognition for achievements  

• C. Building strong friendships  

• D. Feeling physically safe  

Maslow suggests that higher-level needs become a priority:  

•     A. After lower-level needs are fully satisfied  

•     B. Regardless of lower-level needs  

•     C. Only in challenging work environments  

•     D. When financial rewards are given