Basic Digital Etiquette

What is the most polite way to start a text conversation?

• “Hi, i’ve texted you three times already. Why haven’t you answered?”

• “Hi, i need to talk to you. Reply me ASAP!!!”

• “Hey, are you free to talk?”

• “You there”

It’s okay to send long paragraphs in single message instead of breaking them into smaller chuncks.

• True

• False

Which behavior is considered inappropriate in professional settings for Generation Y?

• Sending emails with emojis to colleagues

• Using casual language in every email

• Responding promptly to work related messages

• Using social media to network professionally

Being respectful in group chats and avoiding spamming messages is important for Generation Y etiquette.

• True

• False

Which of one of the list below that is NOT telephone etiquette?

• Meeting calls

• Taking calls

• Speaker calls

PDA is an abbreviation for…..

• Pathological Demand Avoidance

• Prominent Dynamic Apprehend

• Personal Digital Assistant

If you encounter slow loading images on a webpage, what is the best response?

• Complain in the comments section

• Contact the website administrator politely

• Refresh the page repeatedly

• Share the webpage ink with others to warn them

Spamming your social media followers with multiple links to your blog in one day is one effective way to gain more readers.

• True

• False

You are writing a formal email to a new client. Which closing is most appropriate?

• "Catch you later!"

• "Best regards,"

• "Thx, bye!"

• "See ya!"

You receive a work email marked as "urgent" late at night. What should you do?

• Ignore it until the next day because its outside work hours

• Respond immediately, even if At disrupts your personal time.

• Assess if it's truly urgent and respond accordingly

• Toward the email to a colleague without replying