(BE) Ch. 2 TEST Review

Front

What type of leadership involves seeking input from employees before making decisions?

Back

Democratic leadership.

Front

What is the role of a neutral person who helps conflicting parties reach an agreement?

Back

Mediator.

Front

What term describes the interacting forces within a group?

Back

Group dynamics.

Front

What type of leadership is characterized by making decisions without seeking employee input?

Back

Autocratic leadership.

Front

What term refers to the shared beliefs, customs, practices, and social behavior of a particular group or nation?

Back

Culture.

Front

What leadership style allows employees to make decisions with minimal interference from management?

Back

Laissez-faire leadership.

Front

What is the process called when two parties come to a mutual agreement after a disagreement?

Back

Compromise.

Front

What is the term for the diversity of different cultures and ethnicities within a group?

Back

Cultural diversity.

Front

What is the term for the practice of resolving disputes through discussion and negotiation?

Back

Conflict resolution.

Front

What is the term for the shared values and norms that shape the behavior of a group?

Back

Organizational culture.