Sales Unit

What is the significance of knowing the right sales techniques according to the passage?

• It helps in understanding customer needs better.

• It increases the chances of closing a sale.

• It reduces the time spent on each sale.

• It improves product knowledge.

Sales techniques are described in the passage as:

• Innovative and customer-focused

• Aggressive and pushy

• Traditional and outdated

• Casual and informal

What is the foundation of every successful sale according to the 'Establishing Trust and Rapport' technique?

• Building a strong relationship

• Offering discounts

• Providing detailed product information

• Ensuring quick delivery

In the 'Solution Selling' technique, what is the primary focus shifted towards?

• Product features

• Customer needs

• Sales targets

• Market trends

The 'Consultative Approach' involves understanding the customer's business, challenges, and goals.

• True

• False

What is the significance of making decisions after careful consideration in industries with longer sales cycles?

• It ensures quick decision-making.

• It reduces the risk of errors and enhances strategic alignment.

• It speeds up the sales process.

• It decreases the need for market research.

How can cold outreach mastery be effectively utilized in expanding a customer base?

• By improving communication skills

• By targeting the right audience

• By offering discounts

• By increasing social media presence

What is value-based selling and how does it differ from traditional selling methods?

• Value-based selling focuses on the product features, while traditional selling emphasizes customer needs.

• Value-based selling emphasizes the value and benefits to the customer, while traditional selling focuses on the product features.

• Value-based selling and traditional selling are the same, with no differences.

• Value-based selling focuses on price discounts, while traditional selling focuses on building relationships.

How can storytelling be used in sales to engage customers?

• By providing detailed product specifications

• By sharing relatable and emotional narratives

• By offering discounts and promotions

• By focusing on technical jargon

What is the purpose of using storytelling in sales?

• To confuse the customer

• To make the sales process longer

• To engage and connect with the customer

• To avoid answering customer questions