Retail

True or False// Demographics refers to statistics that describe a population in terms of personal characteristics.

• True

• False

What is geographic segmentation?

• grouping people with similar lifestyles

• age

• marital status

• where people live

Demographic refers to: statistics that describe a population

• True

• False

Distribution is deciding how:

• Much it cost

• Physically moving and storing goods

• Getting a product setup

• selling a product

What does sustainability mean? 

• Avoiding the depletion of natural resources in order to maintain ecological balance.
• using only fossil fuels
• using only non-renewable resources

What does sustainability mean?

• Using lots of resources.

• Maintaining the world we live in for future generations.

• Cutting down trees.

• Using lots of water and electricity.

The main idea of sustainability is to act responsibly so that the resources on the planet will be able to _____________many generations to come.

• feed

• wipe out

• support

• clothe

Which of the following is LEAST likely to be a benefit of cost cutting?

• Improved profit margins
  
• Improved productivity
  
• Improved customer satisfaction
  

Which of the following will most likely reduce with reduced productivity?

• Costs
• Profits
  
• Training
  

Describe why good customer service is important

• Bad customer service helps to retain customers and will maintain or increase sales

• It helps retain and gain customers, which will help maintain or increase sales and ultimately profit.