IT Support Services, Local Skills Competition

Flashcard
•
Computers
•
9th - 12th Grade
•
Hard
Wayground Content
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43 questions
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1.
FLASHCARD QUESTION
Front
What is the final step, after implementing and assuring of functionality of a computer problem?
Back
Document the problem
2.
FLASHCARD QUESTION
Front
Joe, a user just received a new mobile device. Which of the following will Joe be prompted for during device setup?
power point,
Screen resolution,
Account login information,
Bluetooth PIN
Back
Account login information
3.
FLASHCARD QUESTION
Front
A technical is assigned to harden a laptop for a medical practice. Which of the following should be used to protect PII in the event of hardware theft? Hard drive encryption, Disable bluetooth, password expiration, Host based firewall
Back
Hard drive encryption
4.
FLASHCARD QUESTION
Front
A user needs to remove an application from a Windows computer. What is the best way to remove the application? Options: Drag the application to the trash, and select Empty trash; Right click on the application and select delete; Run the uninstaller provided by the application vendor; Delete the application binary.
Back
Run the uninstaller provided by the application vendor.
5.
FLASHCARD QUESTION
Front
Which of the following programs should be used to create a ".doc" file? Database, Spreadsheet, Email, Word Processor
Back
Word Processor
6.
FLASHCARD QUESTION
Front
A technician receives an email notification about an OS update for a zero day virus. Which step should be performed FIRST to update the company servers? Options: Perform the updates in a test environment, Perform the updates after work hours, Perform the updates immediately, Performed the updates during the next maintenance window.
Back
Perform the updates immediately
7.
FLASHCARD QUESTION
Front
Which of the following is a feature of a surge protector?
Back
Prevents damage to equipment from voltage spikes
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