Writing Center Day 2 SP25 Training

How do you clock in for work in TracCloud?

• TracCloud down document

• Little clock symbol next to bell icon on the top menu bar

• You don't clock in

• through the writing kiosk

How do you start a scheduled appointment?

• Have the DA sign the Student in

• They should raise their hand on the queue

• Click on the play button on the schedule

How do you end an appointment?

• Ignore the person and leave immediately.
• Start a new topic unrelated to the appointment.
• Click on the end button (Red) on the schedule.

• Tell the student to leave

Tags

CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.9-10.3

CCSS.RI.9-10.5

CCSS.RI.8.5

After a session is completed, where do you submit notes for the visit?

• The DAs have to fill that out not WT/GWT

• Under the Utilization section on the main TracCloud page

• It's located in the WT/GWT Work Links

• It's pinned to the WC Slack channel

Once you click on the student's name on the queue for a DROP IN, what should you do with the reason section?

• Change the reason according to the STUDENT'S class

• Change the reason to "Drop in"

• Nothing leave as is

• Change the reason that corresponds to YOUR position (Grad Writing or Writing)

Tags

CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.9-10.3

CCSS.RI.9-10.5

CCSS.RI.8.5

When you are done assisting a student in a Drop-In session, How should you conclude the visit on TracCloud?

• Sign them out via the Writing kiosk

• Click on their name on the Q and click Conclude visit. Let the DA know once you do that so the student can be logged out

• The DA can lower their hand and sign them out

• TracCloud automatically does it for you after a certain amount of time has passed

Tags

CCSS.RI. 9-10.10

CCSS.RI.11-12.10

CCSS.RI.8.10

CCSS.RL.11-12.10

CCSS.RL.9-10.10

If a student needs verification for a visit, how can you send that verification?

• Click on "Send to Faculty" which appears under your visit notes once it saves under Utilization

• You search the Student's timeline on TracCloud and click the "send to faculty" button

• The Desk Aides are required to send it on your behalf

• Only Pro Staff can send verifications to the faculty for any student's visit to the center.

How can you send the WC Zoom link to a student who raised their hand on the Queue but not in the main zoom room?

• Click on the student's name in the Utilization section > Paste the Zoom link in the "send remote link" box > Click "Okay"

• Open WC Q2 Table > Click on the student's name > Click "Okay"

• Open WC Q2 Table > Click on the student's name > Paste the Zoom link in the "send remote link" box > Click "Okay"

• Open WC Q2 Table > Paste the Zoom link in the "send remote link" box > Click "Okay"

On the quick reference guide, what is the tutor's 2nd step for taking an online writing drop-in?

• Click on the student's name on the Queue

• Start the appointment on the schedule

• Change the visit reason

• Add student to your breakout room

Tags

CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.9-10.3

CCSS.RI.9-10.5

CCSS.RI.8.3

According to the Quick reference guides, who's role is it to assist the student raise their hand on the queue for a Writing drop-in?

Tags

CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.9-10.3

CCSS.RI.9-10.5

CCSS.RI.8.3