E-commerce Quiz (end of year) - 24

What does it mean when we try to "dial down" a situation?

• To increase the seriousness of a situation.
• To ignore the situation completely.
• To escalate the conflict further.
• To reduce the intensity or seriousness of a situation.

"This is not the ____ request we receive from our boss"

• Usual

• Usually

Pass this sentence to Reported Speech.

"I have a party tomorrow", she told me.

In Reported Speech, does "will" change?

• No, it stays the same.

• Yes, it changes to "could".

• Yes, it changes to "would".

• Yes, it changes to "should".

"He accused me of ruining the presentation, but I didn't do _____"

• anything.

• nothing.

• something.

What does 'overspending' refer to?

• Buying less than needed

• Buying more than intended

• Buying only essentials

• Buying on credit

What is the purpose of creating social media accounts for a business?

• To buy raw material only

• To promote products

• To connect with friends

• To share personal opinions

What is meant by 'installments'?

• Installments are a type of loan with no payments.
• Installments refer to a one-time payment made upfront.
• Installments are payments made only in cash.
• Installments are payments made in parts over time.

Name an advantage and a disadvantage of traditional and online shops. Make sure to express it as an opinion, using the correct vocabulary.

"You shouldn't put this document here, ___ on my desk".

• but

• although

• may

• in addition