Business and Governance Quiz

Which of the following defines an organisation?

• A social arrangement which pursues collective goals, which controls its own performance and which has a boundary separating it from its environment

• A social arrangement which exists to make a profit, controls its own performance and which operates within certain boundaries.

• A social arrangement which exists to make a cost, controls its own performance and which operates within certain boundaries.

• A social arrangement which pursues collective inputs, which controls its own performance and which has a boundary separating it from its environment.

A private sector organisation is one owned or run by:

• Central government

• Local government

• Government agencies

• None of the above

Businesses owned by their workers or customers who share the profits are called

• Limited companies

• Private limited companies

• Co-operatives

• Partnerships

Which one of the following are examples of internal stakeholders?

• Shareholders

• Suppliers

• Employees

• Financiers

According to Mendelow's matrix, stakeholders in segment C (low interest, high power) should be kept informed. Is this true or false?

• True

• False

Environmental analysis is relevant when undertaking the strategy-making process. Is this true or false?

• True

• False

Information technology has encouraged which three of the following?

• Flattening of organisation hierarchies

• Widening spans of control

• Smaller volumes of routine processing

• More flexible working arrangements

Downsizing can reduce capacity. Is this true or false?

• True

• False

What are the five competitive forces?

• Threat of new entrants, bargaining power of suppliers, threat of substitute products, rivalry amongst current competition, bargaining power of customers.

• Bargaining power of employees, threat of substitute products, rivalry amongst current competition, bargaining power of customers, threat of new entrants.

• Bargaining power of employers, threat of substitute products, rivalry amongst current competition, bargaining power of customers, threat of new entrants.

• Threat of new entrants, bargaining power of suppliers, threat of substitute suppliers, rivalry amongst current competition, bargaining power of customers.

Which one of the following is a primary activity in the value chain?

• Procurement

• Technology department

• Human resources management

• Marketing and sales