Day 1 Recap

Who owns the tickets that are listed on our website? 

• The buyer 

• The seller 

• StubHub/viagogo 

• All of the Above

What is included in our Guarantee? Select 3 that apply 

• If your order has an issue, we’ll make it right with comparable or better tickets or your money back

• • You will be paid for your sale if you provide the exact tickets listed for sale and the buyer successfully gains entry to the event.

• • We offer upgraded tickets on every purchase made on our website.

• You will receive the tickets you paid for in time for the event.

What is StubHub's goal?

• To sell as many tickets as possible all around the world.

• To be the best Secondary Marketplace for live events

• To drive trust and loyalty by providing exceptional customer service for live events around the world.

• To have the least expensive tickets for the best events always available

How many teams have we heard of so far in Day 1?

• 20

• 15

• 16

• 10

When listening to a call why do we need to focus on the observation rather than judgment? Answer in your own words.

Why is it important for us to be "candid" on our calls?

When was StubHub founded?

• 1990

• 2001

• 2005

• 2000

What are the names of StubHub's co-founders?

• Eric Baker

• Eric Fluhr

• Jeff Fluhr

• Jeff Baker

Who bought StubHub in 2005?

• Amazon

• CNN

• eBay

• ESPN

What did StubHub and viagogo become with the merger in 2020?

• Partners

• A global ticketing platform

• The biggest company in the US

• all of the above