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Communication Concepts Quiz

Authored by Lawrence Garcia

Other

12th Grade

Used 1+ times

Communication Concepts Quiz
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14 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 7 pts

Cadet Chase wrote an essay that was critical of the school cafeteria, but contained suggestions for possible changes. The feedback he got from his fellow students was all positive. However, when he gave it to all of the school's administrators, a lot of them got mad. He told you, "I don't know what went wrong. The feedback I got from the students was great." What should you tell him was most likely the reason for the difference of opinion?

He probably didn't include enough research of the student's opinions.

He probably wrote it with a student audience in mind, and didn't consider how the administration might interpret it.

He probably should have written an essay that praised the school cafeteria, not criticized it.

He probably should have sent his message through a different channel, like through the local news.

2.

MULTIPLE CHOICE QUESTION

30 sec • 7 pts

Choose the term that best completes the sentence below. A spoken word or a visual image that is used in transmitting information is known as a __________.

mixed message
channel
feedback
noise

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Choose the term that best completes the sentence below. The return of, or a response to information, as in the evaluation of a communication; the return of evaluative or corrective information to the sender or point of origin is known as __________.

mixed messages
channel
feedback
noise

4.

MULTIPLE CHOICE QUESTION

30 sec • 7 pts

You are a camp counselor. On the first day of summer camp, most of the Cadets stayed up all night. The camp counselors found out, and postponed first aid and water safety training from 8:00 a.m. to 1:00 p.m. so that the Cadets could get some sleep and so that they could reduce one of the elements of communication. One of the Cadets asked you what element they were reducing. What should you tell him?

The channel

The feedback

The message

The noise

5.

MULTIPLE CHOICE QUESTION

30 sec • 7 pts

Choose the term that best completes the sentence below. _________ is interference that keeps a message from being understood.

Audience analysis

Mixed messages

Receiver

Noise

6.

MULTIPLE CHOICE QUESTION

30 sec • 7 pts

On career day, you plan to go to a presentation about how to become a lawyer. Your JROTC Instructor suggests that you practice informative listening before you go.

Browse through a legal dictionary; practice concentrating in a distracting environment; and practice memorizing words and concepts

Focus on changes in speakers tone, volume, force, and emphasis; focus on practicing nonverbal clues so the speaker knows you are receiving the message

Watch or listen to speakers, or types of speakers, that you enjoy; change your attitude about what your friends say about lawyers; try to associate positive things about lawyers and the law

Practice nodding your head while you listen to others talk; use body language to indicate support of a message; focus more on what it means to be "in other's shoes"

7.

MULTIPLE CHOICE QUESTION

30 sec • 7 pts

What is the definition of the word "listening"?

Making an effort to understand something; paying attention

To perceive by the ear; to listen attentively

Words that evoke an emotional response that prevents effective listening

The amount of time it takes for people to hear a thought and process it; this is typically a good deal faster than speaking time

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