Understanding Communication

What is the term for fully concentrating, understanding, responding, and remembering what is being said?

• Feedback

• Active Listening

• Empathy

• Persuasion

Which term describes the medium used to send a message, such as spoken words, text, email, or gestures?

• Channel

• Context

• Tone

• Audience

What is the ability to understand and share the feelings of another person called?

• Empathy

• Assertiveness

• Clarity

• Conflict Resolution

What is the term for the process of resolving a disagreement or misunderstanding through communication and negotiation?

• Feedback

• Conflict Resolution

• Nonverbal Communication

• Persuasion

Which term refers to the quality of being easy to understand, without confusion or ambiguity?

• Clarity

• Tone

• Message

• Barriers

What is the term for the group of people who receive and interpret a message?

• Audience

• Channel

• Context

• Feedback

What is the term for transmitting messages through body language, gestures, facial expressions, and tone of voice?

• Nonverbal Communication

• Interpersonal Communication

• Assertiveness

• Empathy

Which term describes the obstacles that hinder effective communication, such as noise, language differences, or misunderstandings?

• Barriers

• Feedback

• Channel

• Message

What is the term for the information, idea, or thought being communicated from one person to another?

• Message

• Context

• Tone

• Audience

What is the term for the attitude or emotion conveyed by the way someone speaks or writes?

• Tone

• Clarity

• Empathy

• Feedback