Communication Professionnelle
Authored by Emilie Boilet
Social Studies
12th Grade
Used 2+ times
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8 questions
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1.
OPEN ENDED QUESTION
5 mins • 1 pt
Définir la communication professionnelle.
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2.
OPEN ENDED QUESTION
5 mins • 1 pt
Identifier les différents canaux de communication utilisés par les entreprises.
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3.
OPEN ENDED QUESTION
5 mins • 1 pt
Rappelez ce qu'est le concept d'omnicanalité.
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4.
OPEN ENDED QUESTION
5 mins • 1 pt
Réfléchir aux avantages et inconvénients de chaque canal pour la relation client.
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5.
OPEN ENDED QUESTION
5 mins • 1 pt
Recherchez sur internet les différents canaux de communication utilisés par la SNCF pour interagir avec leurs clients.
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6.
OPEN ENDED QUESTION
5 mins • 1 pt
Pour chaque canal identifié lors de l'activité 1, discutez des avantages et des inconvénients pour la relation client.
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7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
J'ai identifié au moins cinq canaux de communication différents.
Oui
Non
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