Chapter 7: Communicating with the Person

Holism focuses on

• The person's care plan

• The person's physical, safety and security, and self-esteem needs

• The person as a physical, psychological, social, and spiritual being

• The person's cultural and spiritual needs

Which basic need is the most essential?

• The need to feel safe

• The need to feel valued

• The need for affection

• The need for food

A person says: “I'm falling!” Which needs are most important at the time?

• Self-actualization needs

• Safety and security needs

• Love and belonging needs

• Self-esteem needs

A person has a garden behind the nursing center. This relates to

• Self-actualization

• Self-esteem

• Love and belonging

• Safety and security

Which statement about culture and religion is true?

• Cultural and religious practices are not allowed in health care.

• A person must follow all beliefs and practices of his or her culture or religion.

• Culture and religion influence health and illness practices.

• Culture and religion do not influence food choices.

Which is true?

• Mental health disorders are the focus of pediatrics.

• Sick children are the focus of obstetrics.

• The diseases of aging are the focus of geriatrics.

• Childbirth is the focus of pediatrics.

Alert and oriented residents need nursing center care because they

• Are very disabled and confused

• Have trouble remembering things

• Have physical problems

• Need surgery

Which is true?

• Nonverbal communication uses the written or spoken word.

• Verbal communication is the truest reflection of a person's feelings.

• Body language cannot be controlled.

• Touch means different things to different people.

To communicate with the person you should

• Use medical words and phrases

• Change the subject often

• Give your opinions

• Be quiet when the person is silent

Which shows that you are listening?

• You sit with your arms crossed.

• You have eye contact with the person.

• You do not ask questions.

• You use communication barriers.