Chapter 1 - ETC

Chapter 1 - ETC

12th Grade

6 Qs

quiz-placeholder

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Chapter 1 - ETC

Chapter 1 - ETC

Assessment

Quiz

Other

12th Grade

Practice Problem

Easy

Created by

RYAN GREGORY

Used 4+ times

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6 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In order to become a successful emergency telecommunicator, a combination of the following is required:

training and temperament

vision and values

time and interest

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If a field unit needs a certain type of assistance, it is usually up to that field unit to locate, notify, and coordinate the additional resources.

true

false

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The IAED (the Academy) enforces its Code of Ethics by withholding or revoking the certifications of those who fail to agree to, or uphold, these standards.

true

false

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When faced with an ethical dilemma in the communication center, the ETC should FIRST:

ask the nearest coworker for help

consult his or her attorney

follow established protocol, procedure, and policy

follow his or her instincts

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A procedure that has been highly defined, structured, and placed into a reference system is known as a:

protocol

guideline

logarithm

policy

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In this course, the “three P’s” refer to:

politeness, privilege, and politics

professionalism, priority, and public service

protocol, procedure, and policy

party (of Caller), Pre-Arrival Instructions, and Post-Dispatch Instructions

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