Questioning Techniques

What is a closed question?

• A closed question is a question that requires a detailed explanation.

• A closed question allows for open-ended responses.

• A closed question is one that has multiple correct answers.

• A closed question is a question that restricts the respondent to a limited set of answers, typically 'yes' or 'no'.

Can you give an example of an open question?

• What is the capital of France?

• What are the benefits of renewable energy?

• How many planets are in the solar system?

• What is your favorite color?

Why are funnel questions useful?

• Funnel questions help in gathering detailed and focused information by guiding respondents from general to specific topics.

• Funnel questions confuse respondents with too many details at once.

• Funnel questions are only useful for quantitative research.

• Funnel questions are designed to limit the scope of responses completely.

What type of answer do closed questions typically receive?

• Specific answers, often 'yes' or 'no'.

• Vague answers, often requiring elaboration.

• Answers that are typically lengthy and detailed.

• Open-ended responses with multiple interpretations.

How do message markers help in questioning?

• They are used to summarize the conversation without asking questions.

• Message markers enhance questioning by guiding the conversation and indicating when to seek clarification or elaboration.

• Message markers confuse the listener and disrupt the flow of conversation.

• Message markers are irrelevant to the questioning process.

Provide an example of a funnel question.

• What features do you dislike about our product?

• What are your general thoughts on our product?

• How often do you use our product?

• What is your favorite color?

What is the difference between open and closed questions?

• Open questions invite detailed responses; closed questions limit answers to specific options.

• Open questions can only be answered with 'yes' or 'no'.

• Closed questions allow for more elaboration than open questions.

• Open questions are always longer than closed questions.

Why might someone use direct questioning?

• To avoid getting any information.

• To make the conversation longer.

• To confuse the respondent.

• To obtain clear and specific information.

Can you explain the importance of context in questioning?

• Questions should always be vague and unclear.

• Context only complicates the questioning process.

• Context is irrelevant to questioning.

• Context provides clarity and relevance to questions, ensuring accurate and meaningful responses.

What is a key characteristic of open questions?

• They encourage detailed and elaborative responses.

• They are typically closed-ended questions.

• They limit the scope of responses.

• They require yes or no answers.