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BTEC UNIT 21: EFFECTIVE BUSINESS COMMUNICATION - LA B

Authored by Nico Smit

Business

12th Grade

BTEC UNIT 21: EFFECTIVE BUSINESS COMMUNICATION - LA B
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20 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a key factor to consider when planning business documents?

Audience needs

Document length

Paper quality

Font style

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What type of communication requires a more formal tone and attention to professionalism?

Internal Communication

Horizontal Communication

External Communication

Informal Communication

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should be considered when choosing the right communication channel for quick updates?

Formal letter

Email

Phone call

Face-to-face meeting

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is an example of diagonal communication?

Colleagues discussing a project

An employee communicating with a manager in another department

A marketing email

A social media post

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What type of language should be used in vocabulary?

Negative and exclusive

Positive and inclusive

Complex and technical

Formal and distant

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the cost trade-off of using expensive software?

Limited features but cost-effective

Higher quality but significant investment

Basic tools for document creation

Suitable for budget-conscious projects

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which type of software is suitable for high-stakes documents?

Free software

Expensive software

Open-source software

Trial software

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Google

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Email

Continue with Email

Classlink

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Clever

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Microsoft

Microsoft

Apple

Apple

Others

Others

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