System Analysis

If an organization decides to turn over the responsibility for its information systems applications and operations to an outside firm, what is this process called?

• In-house development

• Outsourcing

• Open source software

• Packaged software production

Based on your understanding of outsourcing, which of the following is a valid reason for an organization to outsource?

• Increasing software documentation complexity

• Limiting vendor support

• Reducing time to market

• Restricting economies of scale

If an organization chooses not to outsource and instead opts for prepackaged software, what percentage of organizational needs is typically met by such software?

• 50%

• 60%

• 70%

• 80%

If the organization decides to evaluate off-the-shelf software, which of the following factors should they consider first?

• Cost

• Response Time

• Documentation

• Vendor Support

Assuming the organization prefers free and customizable software, which of the following would they most likely consider?

• Linux

• Oracle

• Quickbooks

• SAP

What is a Request for Proposal (RFP)?

• a technical manual provided by the vendor

• a contract signed between a company and a software developer

• a form used to request funding for in-house software development

• a document asking vendors to propose hardware and system software for a new system

What does ERP software integrate?

• all software updates across the organization

• different hardware platforms into one system

• multiple operating systems into a single interface

• individual traditional business functions into modules for seamless transactions

What is a key benefit of outsourcing?

• it ensures 100% software compatibility

• it eliminates the need for internal system updates

• it frees up internal resources and reduces time to market

• it allows organizations to develop niche software in-house

In the context of evaluating off-the-shelf software, what does 'viability of vendor' refer to?

• the ease of installing the software

• the level of documentation provided with the software

• the cost of the software compared to in-house development

• the ability of the software to adapt to changes in systems software and hardware

Which of the following is an example of component-based reuse?

• writing unique code for each business function

• customizing off-the-shelf software for specific needs

• reusing the 'Employee' class in multiple applications

• assembling an application from various prebuilt components