Quiz # 1 - Chapter 7 - BUSA 1010 Winter 2025 2S

A clothing retailer divides its stores into men's, women's, and children's departments. This is an example of:

• Process departmentalization

• Product departmentalization

• Geographic departmentalization

• Functional departmentalization

The number of employees that a manager can effectively supervise is called:

• Chain of command

• Unity of command

• Span of control

• Scale of authority

In a company where supervisors frequently avoid giving tasks to subordinates because "it's faster to do it myself," the organization is likely suffering from:

• Over-specialization

• Poor delegation

• Excessive authority

• Structural conflict

A regional bank maintains separate divisions for commercial banking, investment services, and insurance, each operating semi-autonomously. This represents:

• Functional structure

• Matrix structure

• Divisional structure

• Virtual structure

Your company has teams that form, complete projects, and dissolve regularly, with members moving between different projects based on their skills. This best describes:

• Functional organization

• Team organization

• Line organization

• Staff organization

What is the MOST likely outcome when an organization has extensive job specialization but poor coordination between specialized units?

• Increased productivity with higher employee satisfaction

• Decreased productivity with higher employee satisfaction

• Increased productivity with lower employee satisfaction

• Decreased productivity with lower employee satisfaction

A company shifts from having separate managers for each function to allowing cross-functional teams to make decisions. Which organizational challenge is MOST likely to arise?

• Unclear accountability

• Excessive specialization

• Too much centralization

• Limited innovation

In implementing a boundaryless organization structure, what represents the MOST significant risk?

• Increased operational costs

• Loss of strategic focus

• Technology implementation issues

• Reduced employee motivation

A rapidly growing tech startup is experiencing communication breakdowns and unclear reporting relationships. The MOST effective solution would be to:

• Implement more specialization

• Increase departmentalization

• Establish clear lines of authority

• Add more management layers

A global company wants to balance local responsiveness with global efficiency. Which organizational structure would be MOST appropriate?

• Pure functional structure

• Matrix structure with geographic and product divisions

• Simple line structure

• Virtual organization structure