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Chapter 1 Quiz LO 1-4

Authored by Lara Blackwell

Business

9th - 12th Grade

Used 3+ times

Chapter 1 Quiz LO 1-4
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15 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Poor communication has a negative effect on career progression but has little effect on the morale of employees.

true

false

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The term social intelligence refers to the ability of people to quickly assess the emotions of those around them and adapt their tone, words, and gestures accordingly.

true

false

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The widespread use of the internet has increased companies' attention to social responsibility.

true

false

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is an accurate comparison between email and new media (text/social media/DM)?

Email has mostly replaced phone calls; new media has mostly replaced memos.

Both email and new media are often used in place of face-to-face conversations.

Both email and new media rely heavily on the use of simulations.

Email has revolutionized business communication more than new media has.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is one of the ways the advent of new media (text/social media/DM) has impacted organizations?

It has increased the need for employees who have social intelligence.

It has increased the reliance on traditional modes of communication.

It has lessened the need to pay attention to nonverbal cues in communication.

It has decreased the amount of collaboration employees do on projects.

It has reduced the need for cross-cultural competency in organizations.

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Identify the impact of new media (text/social media/DM) on communication.

New media have increased rigidity in thinking and reduced people's problem-solving skills.

New media have decreased the average social intelligence of people at work.

New media have made it easier to tap the intelligence of people outside an organization.

New media have reduced the need for cross-cultural competency.

New media have used artificial intelligence to reduce the number of decisions made by front-line employees.

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is a current challenge for business communicators?

growing need to move away from communicating in genres

decreased availability of workers from diverse backgrounds

increased need for employees with media literacy

increased rejection of new media by younger workers

decreased access to ideas from outside the organization

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