evaluation chap 4 amélioration de l'orga du travail admin
2nd Grade
•30 Qs
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evaluation chap 4 amélioration de l'orga du travail admin
Quiz
•
Business
•
2nd Grade
•
Easy
séverine GRAS
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30 questions
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1.
OPEN ENDED QUESTION
3 mins • Ungraded
Quelle est la différence entre un processus et une procédure ?
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2.
OPEN ENDED QUESTION
3 mins • Ungraded
Pourquoi est-il important d’améliorer les processus dans une entreprise ?
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3.
OPEN ENDED QUESTION
3 mins • Ungraded
Donnez un exemple de processus métier et un exemple de processus support.
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4.
OPEN ENDED QUESTION
3 mins • Ungraded
Expliquez en quoi un logigramme est utile pour représenter une procédure.
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5.
OPEN ENDED QUESTION
3 mins • Ungraded
Quelles sont les quatre étapes principales de l’amélioration des processus et procédures ?
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6.
OPEN ENDED QUESTION
3 mins • Ungraded
Quels sont les cinq axes principaux (5M) du diagramme d’Ishikawa ?
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7.
OPEN ENDED QUESTION
3 mins • Ungraded
Décrivez l’objectif principal de la méthode QQOQCP.
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