Breezeline Self-service

Breezeline Self-service

Professional Development

32 Qs

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Breezeline Self-service

Breezeline Self-service

Assessment

Quiz

Information Technology (IT)

Professional Development

Practice Problem

Medium

Created by

Dawer Aburto

Used 5+ times

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32 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

On breezeline.com/my-services or on the Breezeline App, the customer can click on ‘Pay my account’, to pay their bills.

True

False

2.

MULTIPLE CHOICE QUESTION

2 mins • 3 pts

After clicking on ‘Billing’, can the customer see the options to ‘Enroll’ in AutoPay, or turn ‘On/Off’ EcoSave?

Yes, but only on the website.

 Yes, and this can be adjusted both online or through the Breezeline App

 Yes , and this can be adjusted only with a live agent.

Yes, and it has a cost of 10$ to activate it.

3.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

Customers that are setting up a Promise to pay require a Future Dated payment.

True

False

4.

FILL IN THE BLANK QUESTION

2 mins • 1 pt

What does PTP stand for?

5.

FILL IN THE BLANK QUESTION

2 mins • 1 pt

What does FDP stand for?

6.

MULTIPLE CHOICE QUESTION

2 mins • 3 pts

When can a customer set up a Promise To Pay?

Anytime as long as the account is active.

The customers can never set up a promise to pay.

Only when their account is past due.

Only when their account is past due, and the account is suspended.

7.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

When there's a PTP, customers can see the amount and date they have committed to pay on the website and in their app.

True

False

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