A user submitted a support ticket that states all of the printouts from a laser printer appear to have double images imposed on them. A review of past printer support tickets shows that a maintenance kit has not been installed in more than a year. Which of the following printer consumables is MOST likely causing the issue?

• Fuser

• Ink Cartridge

• Separation pad

• Transfer roller

A technician is configuring a workstation to be used as a VM host. After installing the necessary software, the technician is unable to create any VMs. Which of the following actions should be performed?

• Disable the BIOS password

• Enable TPM

• Enable Fast Startup

• Enable multithreading

A user, who is attempting to give a presentation via a projector in a conference room, reports that the projector has video but no audio. Which of the following will MOST likely resolve the issue?

• Changing the input on the projector to VGA

• Changing the output on the PC to DVI

• Modifying the projector’s refresh rate

• Utilizing an HDMI connection

A customer reports that a computer is never able to reach more than a 100MBPS transfer data rate, even when using a Gigabit LAN card. While troubleshooting, the technician notices the network cable needs to be replaced. Which of the following cable categories is limiting the transfer speed?

• Cat 5e

• Cat 5

• Cat 6a

• Cat 6

While using a popular video conferencing program, the user selects a webcam, but the software is unable to open the program. The webcam was working the previous day. Which of the following should be done to address this issue?

• Close other video software and retry

• Switch the video from the webcam to conference mode

• Reseat or replace the webcam

• Adjust the conference software to a compatible resolution

A user failed to gain access to a building’s entrance after security measures at the entrance were upgraded last week. The company implemented the 13.56 MHz frequency shorthand, and users can now utilize their mobile devices to authenticate. Which of the following has to be enabled for the mobile device to authenticate?

• Biometrics

• Bluetooth

• NFC

• PIN

Which of the following standards supports MIMO technology?

• 802.11g

• 802.11b

• 802.11a

• 802.11n

A technician powers on a PC and its monitor and sees the following error message: No input signal detected. The display lights on the computer are on. Which of the following is a possible solution?

• Changing the connector settings on the monitor

• Checking the power plug on the monitor

• Checking the power plug on the PC

• Changing the BIOS settings

Which of the following components enables the input on a mobile device’s touch screen?

• OLED

• Digitizer

• CMOS sensor

• Inverter

A technician unboxed a new computer, plugged it in to a UPS, and connected the requested peripherals. The computer lights and fans turn on, but the technician hears three loud, consecutive beeps during boot. Which of the following actions will remediate the issue?

• Reseating the RAM

• Replacing the UPS

• Changing the CMOS battery

• Replacing the power supply