Quiz on Enterprise Applications and Supply Chain Management

What is the primary purpose of integration in a corporation?

• To create more isolated systems

• To allow separate systems to communicate

• To increase manual data entry

• To eliminate the need for technology

Which of the following is NOT a type of integration mentioned?

• Backward integration

• Data integration

• Application integration

• Network integration

What does SCM stand for?

• Supply Control Management

• Strategic Chain Management

• Systematic Chain Management

• Supply Chain Management

Which technology is NOT mentioned as reinventing the supply chain?

• Blockchain

• Artificial Intelligence

• Internet of Things

• Data Analytics

What is the main focus of Customer Relationship Management (CRM)?

• Managing employee relationships

• Managing supplier relationships

• Managing customer relationships

• Managing financial relationships

Which of the following is a benefit of effective Supply Chain Management?

• Increasing the threat of new entrants

• Decreasing customer loyalty

• Decreasing supplier power

• Increasing switching costs

What does ERP stand for?

• Enterprise Resource Production

• Enterprise Resource Planning

• Enterprise Resource Processing

• Enterprise Resource Performance

Which component is NOT a core ERP component?

• Human resource

• Customer relationship management

• Production and materials management

• Accounting and finance

What is the purpose of CRM reporting technologies?

• To analyze financial data

• To track employee performance

• To identify customers across applications

• To manage supplier data

Which of the following is a type of operational CRM technology?

• Predictive analytics

• Business intelligence

• Contact center

• Data warehousing