FBLA Business Ethics MS Sample Quiz

When making an introduction, who is introduced first?

• the person of greatest importance

• the person with the highest title

• the oldest person in the room

• the host or boss

When shaking hands in the United States, those who avert their eyes are viewed as ___.

• lacking confidence

• honest

• trustworthy

• hustlers

When speaking to a large audience, what should be avoided?

• using acronyms

• thanking the host and the audience

• using a microphone

• promoting a book the speaker wrote

What is one characteristic of a speech's message that should be avoided?

• telling the truth

• using stereotypes

• using respectful language

• using engaging content

All but one person has been served their food at a business meal, what should the people that have received their food do?

• start eating, but take very little bites

• start eating

• wait to eat until everyone has been served their food

• ask the waiter how long the wait will be

If you wish to speak without interrupting, you may send a nonverbal signal by ___.

• looking at someone else

• opening your mouth slightly

• spinning your eyes

• ignoring the speaker

Lorna received a voicemail message from a potential vendor she looked into for an upcoming company event. She has decided not to go with that company and doesn't have a lot of time before the event to call the company back. What should she do?

• ignore the message

• call the vendor company and tell them her decision

• do not waste time calling the vendor company

• send a quick e-mail to the vendor company

Where should your phone be placed during a business meeting with a potential client?

• out of sight

• on the table

• at your ear

• by your computer

Thomas's boss complimented him on his netiquette, what is netiquette?

• how a person behaves online

• intelligence of a person

• appropriate table manners

• athletic abilities

When is it acceptable to copy lines of text from a website without giving the author permission?

• it is not permissible to plagiarize text at any time

• for educational or business purposes

• when making Facebook posts

• when creating a new website that needs content