Objectives in Hospitality and Tourism Technology

What are some technology trends impacting the hospitality and tourism industry?

• Artificial Intelligence and Machine Learning

• Blockchain Technology

• Internet of Things (IoT)

• All of the above

Technology can be applied for efficient operation of hospitality and tourism related tasks by:

• automating booking systems

• improving customer service

• enhancing data management

• all of the above

Technology is used to benefit both consumers and ________.

• producers

• manufacturers

• retailers

• distributors

In 2014, more mobile devices accessed online content than desktops or laptops. True or False?

• True

• False

Internet access plays a crucial role in consumer technology by enabling:

• Seamless communication and information sharing

• Limited access to online resources

• Increased hardware dependency

• Reduced connectivity

Social media influences consumer technology by:

• Increasing brand awareness and engagement

• Decreasing consumer interest

• Eliminating the need for technology

• Reducing technological advancements

Discuss the significance of travel blogs in consumer technology.

• Travel blogs provide insights into consumer technology trends.

• Travel blogs have no impact on consumer technology.

• Travel blogs are only for entertainment purposes.

• Travel blogs are outdated in the context of consumer technology.

Digital menus play a significant role in consumer technology by:

• Enhancing customer experience through interactive interfaces

• Reducing the need for physical menus

• Allowing for real-time updates and customization

• All of the above

Internet access allows travelers to feel more at home when traveling because it:

• provides entertainment and information.

• disconnects them from their usual environment.

• increases travel costs significantly.

• limits communication with locals.

Which of the following is an example of an online travel site mentioned in the image?

• Expedia

• Orbitz

• Travelocity

• TripAdvisor