Common Courtesy Quiz

What is one way to start showing common courtesy according to the text?

• By ignoring others

• By starting with a smile

• By being sarcastic

• By avoiding eye contact

What does the text suggest about the tone of voice when greeting others?

• It doesn't matter

• It should be gruff

• It projects courtesy

• It should be sarcastic

According to the text, where should courtesy begin?

• At work

• At home

• In public places

• In school

What is the effect of being gruff or sarcastic when greeting others?

• It makes the greeting more sincere

• It robs the greeting of its sincerity

• It makes the greeting more memorable

• It has no effect on the greeting

What is a sign of respect in Western culture when entering the dwelling of a person of higher rank?

• Removing your shoes

• Removing your hat

• Bowing deeply

• Shaking hands

What should you do if you are going to be unavoidably late for an appointment?

• Arrive as soon as possible without informing anyone

• Call as soon as you realize the problem and give an ETA

• Send a text after you arrive

• Ignore the appointment

What is the recommended grace period for a habitual latecomer before proceeding with a program?

• Five minutes

• Ten minutes

• Fifteen minutes

• Twenty minutes

Why is it important to be on time for business or social engagements?

• It shows you are more important than others

• It is a sign of disorganization

• Being late could cost you a job or a contract

• It allows you to make a grand entrance

What does removing one's hat allow in modern times, besides being a nod to tradition?

• Better eye contact

• Better hearing

• Better posture

• Better speech

When should men remove their hats indoors according to the guidelines?

• At athletic events

• In someone's home

• On public transportation

• In office and hotel lobbies