Digital FTR and updates

Existing investor can do investment even if their FATCA is incomplete

• False- First need to update the FATCA to avoid any discrepancy while initiating transaction

• True- Only KYC needs to be validated

MD and CEO of ABSL AMC____

• Mahesh Patil

• A. Balasubramanian

• Dhaval Joshi

• Dhaval Gala

Chief Investment Officer of ABSL AMC

• A. Balasubramanian

• Mahesh Patil

• Manjit Singh

• Navin Puri

If investor is switching within the scheme (intra switch) from Direct Plan to Regular Plan then Exit load is applicable

• True

• False

In case of the deceased of 1st or 2nd joint holder, form ___ has to be submitted for deletion of name along with the other documents for transmission

• Form T1

• Form T2

• Form T3

• Form T4

What details needs to be properly updated in folio of investor to place instant redemption

• Bank details

• TAX status- Resident Individual

• Payout Mode- DC

• All of the options

What steps to be taken when Investor is stating that no one id has been created against the said PAN but showing validation message than One id already created.

Checks Done:- One ID already created

• Create New folio from different PAN

• Request him to share the SS of the error

• Will ask him to follow One Id process and if already exist then ask him to follow Forget one id process

• none of the options

What steps to be taken if investor is not getting OTP option while One ID creation

Checks Done :- Generate OTP option not showing

• Will ask to share the SS on Customer id

• Will check in MF 360, if contact details not registered then ask investor to register the same from CAMS

• Will ask him to create folio from channel partner

• None of the options

What steps to be taken if Investor done purchase transaction but units not allocated

• Will inform investor unit allotment is based on Subject to fund Realisation

• Will inform investor to check with bank

• Will check in MFadmin>if payment states showing Unknown and amount is debited from investor bank account then units will get allocated within 48 hours or amount will be revered in investor's account.

• Will inform investor to reinitiate the tarnsaction again

Investor not able to see bank account details while placing redemption request

• Will directly ask him to share the SS of the interface wherein bank details are not getting reflected

• Will check in mf360>if bank details are not updated then will inform to update the same first

• Will ask investor to place redemption from Alternate digital asset

• None of the options