Ergonomics in Hospitality Industry Quiz 2

What is the importance of ergonomics in hospitality industry?

• Ergonomics is primarily focused on aesthetic design.
• Ergonomics has no impact on customer satisfaction.
• Ergonomics is important in the hospitality industry for improving employee comfort, productivity, and safety.
• Ergonomics is only relevant for office workers.

What is the primary goal of ergonomics in the hospitality industry?

• To increase the workload of employees

• To fit the job to the person and reduce workplace injuries

• To maximize company profits at the cost of worker health

• To improve customer service without considering worker conditions

Which of the following is a common workplace injury in the hospitality industry?

• Allergies to hotel sheets

• Ear infections

• Sprains and strains (musculoskeletal injuries)

• Vision problems

Which hospitality job is considered the riskiest due to physical demands?

• Housekeeper

• Chef

• Bartender

• Receptionist

What percentage of housekeeping injuries are musculoskeletal?

• 20%

• 40%

• 62%

• 80%

What is the leading cause of musculoskeletal injuries among housekeepers?

• Carrying food trays
  

• Standing for long periodS

• Bed making
  

• Walking on slippery floors

What is one way to reduce ergonomic risks for housekeepers?

• Encouraging them to wear comfortable shoes
  

• Increasing their workload
  

• Reducing training programs
  

• Making them work faster

What are the five aspects of ergonomics?

• Strength, durability, performance, power, and flexibility
  

• Safety, comfort, ease of use, productivity/performance, and aesthetics
  

• Speed, accuracy, balance, motion, and repetition
  

• Efficiency, savings, energy, movement, and effectiveness

Which of the following is NOT an ergonomic concern in the hospitality industry?

• Awkward postures
  

• Repetitive movements
  

• Proper meal choices for guests
  

• Heavy lifting

What percentage of cumulative trauma injuries for housekeepers affect the lower back?

• 13%

• 22%

• 40%

• 50%