quiz 3 (business correspondence)

A letter to a new customer, Sam Smith

• Dear Customer:

• Dear Sir or Madam:

• Dear Mr. Smith:

• Dear Mr. Sam:

is a method of transmitting and receiving messages using electronic devices.

• sales letter

• memo

• e-mail

• report

The correct punctuation to use after a salutation is

• A comma only

• A colon only

• A comma or colon

• A colon or exclamation mark

Which date is correctly typed for a letter?

• March 19, 2024

• March, 19 2024

• Mar. 19, 2024

• March 19,2024

The greeting in a letter, such Dear Mrs. Smith, is called the:

• Letterhead

• Body

• Salutation

• Signature

After the body of the letter, you include a statement such as Sincerely or Regards. This is called the:

• Signature

• Complimentary Close

• Initials

• Salutation