Customer Satisfaction
Quiz
•
English
•
2nd - 3rd Grade
•
Practice Problem
•
Hard
+41
Standards-aligned
Margaret Anderson
FREE Resource
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38 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Choose an example of good customer service.
Tags
CCSS.RF.2.4C
CCSS.RI.3.1
CCSS.RL.2.1
CCSS.RL.2.2
CCSS.RL.3.1
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Identify the benefits of good customer service to the business.
Tags
CCSS.RI.2.1
CCSS.RI.3.2
CCSS.RL.2.2
CCSS.RL.3.1
CCSS.RL.3.2
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Which is a way to gain customer satisfaction?
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Which is not a way to provide consistent and reliable service?
Tags
CCSS.RI.2.1
CCSS.RI.3.2
CCSS.RL.2.1
CCSS.RL.3.1
CCSS.RL.3.2
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
The staff in the shop are very polite, they are ______________________.
Tags
CCSS.RI.1.4
CCSS.RI.2.4
CCSS.RI.3.4
CCSS.RI.4.4
CCSS.RL.3.4
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
We're doing everything to ____________________ our customers' expectations.
Tags
CCSS.RF.2.3C
CCSS.RF.2.3D
CCSS.RF.3.3B
CCSS.RF.3.3C
CCSS.RF.3.3D
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Last year, we lost a lot of customers ______________ our competitor
Tags
CCSS.L.1.1I
CCSS.L.K.1E
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