TSA Study Guide BMAS Standard 6: Analyze Technology and Web-base

What does 'Responsive Services' refer to?

• Slow responses to customer needs

• Quick and efficient responses to customer needs

• Ignoring customer needs

• Delayed responses to customer needs.

Aria is shopping online and finds that the website is designed to make her purchasing process smooth and hassle-free. This ease of use refers to making business interactions easier for consumers. What is this concept called?

• E-commerce

• Convenience

• Phishing

• Encryption

Aria wants to start a business. She is considering different methods for conducting transactions. Which of the following involves buying and selling goods/services online?

• A) Buying and selling goods/services online

• B) Physical store transactions

• C) Only selling goods online

• D) Only buying goods online

Nora was browsing the internet and noticed that her online activities were being tracked. What is this trail of data called?

• Physical footprint

• The trail of data left by digital activities

• A type of shoe

• A digital map.

Emma is working in a company where her primary responsibility is: A) Protecting against cyber threats like hacking and phishing B) Building physical security systems C) Developing new software D) Enhancing user interfaces.

• Protecting against cyber threats like hacking and phishing

• Building physical security systems

• Developing new software

• Enhancing user interfaces

Nora is using her smartphone to view a digital map that shows directions overlaid on the streets she sees through her camera. This technology is known as _______.

• Augmented Reality (AR)

• Internet of Things (IoT)

• Cybersecurity

• Data Loss

Fill in the blank: After a cyberattack at their school, Grace and Harper worked with the IT department to implement a _______ to restore the school's IT systems and data.

• Disaster Recovery (DR) Plan

• Social Engineering

• Digital Footprint

• Convenience

What is a best practice for email communication in the workplace?

• Using slang and emojis

• Keeping messages clear and professional

• Writing long, detailed emails

• Forwarding emails to everyone

Avery is looking to expand her professional network and connect with industry experts. She decides to use a _________ to create and manage these networking opportunities.

• Social media platform

• Email

• Data analytics

• Cloud storage

Isla noticed that her online activities, like the websites she visits and the social media posts she shares, create a trail of data. This trail is known as:

• Cybersecurity

• Digital Footprint

• Phishing

• E-commerce