HRM Hospitality Week 1

What is included in Managerial Functions?

• Planning & Organizing

• Staffing & Controlling

• Directing

• All is correct

Human resources refer to the ........... of the members of an organization.

• Planning, Organizing, Directing, and Staffing

• knowledge, education, skills, training and proficiency

• knowledge, education, skills, branding and marketing

• Planning, Organizing, thinking and lecturing

HRM is concerned with the .............. that ensure the best use of the human resources to fulfil the organizational and individual goals.

• salary and benefits

• education and training

• policies and practices

• rewards and punishment

The primary objective of HRM is to take care of the work life of employees even while ensuring their best possible co-operation for achieving ..........

• the purpose of life

• the personal goals

• the balance of life

• the organizational goals and objectives

Communication, empathy, problem solving including the ability to ........

• technical skills

• soft skills

• hard skills

• managerial skills

Cooking is considered a .....................

• technical skills

• soft skills

• hard skills

• managerial skills

Decision making is considered a ........

• technical skills

• soft skills

• hard skills

• managerial skills

The HR philosophy of Voltas is based on its strong belief that the well-being of the company and that of its people are interdependent; and that the company’s most valuable assets are its ................

• revenue

• capital

• employee

• building

HR managers have to perform several roles to discharge .........

• Following the owner's directions

• as per superior's request

• commands and methods

• duties and responsibilities

(a)   the term refers to the right to influence the activities of the subordinates or take decisions concerning them and to issue instructions or orders pertaining to their work.