BIB6113 Revision Quiz

A written statement that explains the job content, environment, and conditions of employment is called a ________.

• job specification

• job preview

• job manual

• job description

________ as a source of recruitment is limited to entry-level positions.

• Employee referrals

• The Internet

• College recruiting

• Professional recruiting organizations

Application forms ________.

• are most useful for gathering information

• include personality and interest forms

• use actual job behaviors

• are not used for managerial positions

Which of the following is an example of a formal group?

• People who assemble in the company library to read.

• A group of employees attending a colleague's wedding.

• A functional department in an organization.

• A group of employees who meet after work to play basketball.

The ________ stage of the group development process is one in which close relationships develop and the group becomes cohesive.

• norming

• forming

• storming

• performing

A pattern of behavior expected of someone occupying a given position in a social unit is called a ________.

• role

• status

• norm

• persona

Good communication occurs only when the recipient ________.

• agrees with the sender's message

• acknowledges the message

• understands the speaker's meaning

• makes eye contact with the speaker

Which one of the following is a disadvantage of using IT in organizational communication?

• Economic drawbacks

• geographic constraints

• Psychological costs

• Time constraints

Which one of the following is the type of power a person has because of his or her position in the formal organizational hierarchy?

• Legitimate power

• Coercive power

• Reward power

• Expert power

Clay is a transactional leader who can provide tangible rewards for good performance for his employees. Clay holds ________ power.

• reward

• legitimate

• coercive

• referent