UAS Front Office
Authored by Ramdani Setyariski
Hospitality and Catering
University
Used 2+ times
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50 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Wisatawan Lokal disebut juga...
Domestic Tourist
Reguler Guest
Free Independent Traveller
Group Inclusive Tour
Spesial Interest Tour
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Tamu yang biasa menginap di sebuah hotel disebut...
Domestic Tourist
Free Independent Traveller
Group Inclusive Tour
Spesial Interest Tour
Reguler Guest
3.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
Yang termasuk petugas kantor depan antara lain...
Reception
Recervation
Porter
Room Attendant
Housekeeper
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
the section who handle for telephone from outside and inside
Phone Operator
Phone Reservation
Phone Reception
Phone Come
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Mampu menyelesaikan permasalahan yang dihadapi tamu akan hotel dan pelayanan hotel merupakan peranan kantor depan dalam hal.....
Public relation
Problem solver
File keeper
Diplomat
Operator
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Berikut adalah kepribadian yang harus dimiliki oleh seorang staff kantor depan hotel,kecuali.....
Ramah dan sopan
Memiliki pengetahuan yang baik akan produk hotel
Cantik/ ganteng dan tinggi
Memiliki keterampilan akan bidang kerjanya
Disiplin
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Petugas kantor depan yang menerima tamu dan mendaftarkan tamu saat check in disebut.....
Reservation clerk
GRO
Bellman
Receptionist
Operator
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