
Workplace Vocabulary
Authored by Sarah Williams
English
University
CCSS covered

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25 questions
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1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
A supervisor is ...
A document outlining company policies.
A person responsible for overseeing the work of others.
A type of tool used in creating documents.
Tags
CCSS.RI.9-10.4
CCSS.RI.9-10.4
CCSS.RI.11-12.4
CCSS.RI.7.4
CCSS.RI.8.4
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
The head office is
The main administrative center of a company.
The department responsible for customer service.
The part of the company, where foreign visitors are welcomed.
Tags
CCSS.RI.9-10.4
CCSS.RI.9-10.4
CCSS.RI.11-12.4
CCSS.RI.7.4
CCSS.RI.8.4
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
An open-plan office is
An office building with no windows.
An office where the doors of are always kept open.
A type of office layout with minimal partitions between workspaces.
Tags
CCSS.RI.9-10.4
CCSS.RI.9-10.4
CCSS.RI.11-12.4
CCSS.RI.7.4
CCSS.RI.8.4
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Blue-collar workers are
Employees who work in administrative roles in an office setting.
Workers who perform manual labor or skilled trades.
Professionals who specialize in financial analysis.
Tags
CCSS.L.1.6
CCSS.L.3.6
CCSS.L.4.6
CCSS.L.K.5A
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Administrative staff are
Employees who are the heads of different departments.
Employees responsible for managing paperwork and office tasks.
Employees, who are assistants to the management.
Tags
CCSS.RI.9-10.4
CCSS.RI.9-10.4
CCSS.RI.11-12.4
CCSS.RI.7.4
CCSS.RI.8.4
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
When a company provides a quote, they are offering:
A motivational business statement
A final bill for services
A complaint about services
An estimated price for goods or services
Tags
CCSS.RI.9-10.4
CCSS.RI.9-10.4
CCSS.RI.11-12.4
CCSS.RI.7.4
CCSS.RI.8.4
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
A complaint in business terms is:
A suggestion for improvement
A formal expression of dissatisfaction
A request for a refund
An inquiry about a product
Tags
CCSS.RI.9-10.4
CCSS.RI.9-10.4
CCSS.RI.11-12.4
CCSS.RI.7.4
CCSS.RI.8.4
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