Conflict Resolution

Local residents meet in a townhall to discuss a proposed tax levy for olice and fire service. It is cear that citizens disagree on the need for the levy. However, after listening to the chief of police give a speech justifying the tax and being shown exactly what services the tax dollars would support, those who were against the tax initially decide that they have been convinced of the need for the police and fire levy. Which of the following explains how the conflict was resolved at the town meeting?

• persuasion

• negotiation

• compromise

• consensus building

Tags

9-12.AG.4

On Friday nights the local high school football team plays in the stadium under the lights. Friday night football games also generate a lot of noise from fans, announcers, and the marching bands. Loudest of all is the recorded music played on the public system. Residents of the neighborhood bordering the school have complained that the noise levels and high-powered lights create a public nuisance; therefore, they are requesting that football game be moved to earlier in the day to avoid disturbances at night. Students and other community members argue that the tradition and community pride generated by the football games is worth too much to give it up. What would be an example of how the two could reach a compromise on the issue?

• students persuade the residents to withdraw their complaint

• it is decided that after halftime, only live music from the marching band will be played

• football game times are moved to the afternoon so the lights are no longer needed.

• the school continues to hold games at night with the use of lights and loud recorded music.

Tags

9-12.AG.4

During campaign season each candidate wants to gain the most votes to be in office. In order to do that, which conflict resolution strategy should be utilized?

• persuasion

• negotiation

• resignation

• compromise

Tags

9-12.AG.4

Anytown school district school board would like to change the grading scale to be 95%-100% is an A. 90%-94% is a B. 85-89% is a C. 80-84% is a D and any grade less than an 80% would be considered an F. After researching the issue, many students and parents are concerned this will negatively impact the students ability to gain acceptance to college. The two groups decided to sit down and discuss the best way to achieve the mutual goal of students gaining accepted to college. The two sides worked together and created a solution that was acceptable to each group. - What strategy did the community use to resolve this issue?

• voting

• persuasion

• brainstorming

• consensus building

Tags

9-12.AG.4

On October 1, 2013, the federal government shut down because the two parties (Democrats and Republicans) could not reach an agreement on the debt ceiling. On October 17,2013, the federal government was reopened due to President Obama signing a law passed by Congress. The law was passed because Republicans agreed to fund the government until January 15th, 2014, in exchange for stricter income verification for citizens accessing health care exchanges. - What technique was used to solve this dilemma?

• filibuster

• persuasion

• veto

• consensus building

Tags

9-12.AG.4

Government officials use various tactics, including persuasion, compromise, consensus building, and negotiation, to resolve differences. Identify the sentences in this description that could be categorized as consensus building. Click on the two sentences you wish to select.

• Group A suggested abolishing the state income tax and implementing a higher state-regulated sales tax.

• Group B, on the other hand, advocated a lower state income tax and a higher property tax.

• To rally support among both group A and group B supporters, group A representatives conducted town hall meetings.

• In addition, group A ran an extensive grassroots campaign to encourage widespread support from across the state.

• Meanwhile, group B representatives surveyed various state officials about their tax plan preferences.

Tags

9-12.AG.4

Match each conflict resolution strategy with its proved scenario. 

Groups:

(a) Consensus

,

(b) Compromise

,

(c) Negotiation

,

(d) Persuasion

• A deal is made for workers to get higher pay but that they would lose a sick day

• An agreement is made for only live music to play after halftime to cut down on noise

• governor puts together a press hearing to convince people to stay home

• your little brother will do your chores but wants your allowance. You work them down to half.

• A candidate appears to have nearly 80% of people voting for them

• the classroom had to take a vote and over 50% of the class preferred watching Lion King

• a politician gives a speech in the senate to convince others to vote for paid family leave

• representatives for the local union meet with representatives form the business to discuss needs

Tags

9-12.AG.4

Workers at a factory want an increase in their wages. The management does not want to give it to them because so many employees call in sick. What would be an example of how the two groups could reach a compromise on the issue?

• the workers receive a pay freeze

• all the workers call in sick and are fired

• the workers strike and then receive an increase in pay

• the workers receive a wage increase but lose one of their own sick days

Tags

9-12.AG.4

Define peace in the context of conflict resolution.

• Aggression to dominate others

• Violence used to suppress opposing views

• Submission to the stronger party

• Harmony achieved through peaceful means to resolve disputes or disagreements.

How can communication help in resolving conflicts?

• Communication hinders conflict resolution by clouding intentions

• Communication promotes understanding, clarifies intentions, and fosters empathy between conflicting parties.

• Communication escalates conflicts by creating misunderstandings

• Communication promotes conflicts by eroding empathy