Business Essentials

Which management function is described in the following situation: Christy Chen determines the type of workers she needs, locate, qualified applicants, selects those to be hired, and assigns the new hires to a work area.

• directing

• controlling

• staffing

• planning

Why should managers know how to do the work of the workers they supervise?

• to coordinate employees' efforts

• to establish a chain of command

• to create a team spirit among employees

• to have realistic expections for workers

Which of the following is the main purpose of management:

• to obtain the needed rsources

• to reach a specific level of productivity

• to accomplish the business's goals

• to create a pleasant working atmosphere

Which of the following are examples of top-level management job titles:

• floor supervisor, are supervisor, and section manager

• president, senior vice president, and chief executive officer

• collections supervisor, crew chief, and production supervisor

• district manager, department head, and regional sales manager

A small business manager who considers how a one person reduction in office staff could impact the rest of his/her company is demonstrating

• technical skills

• interpersonal skills

• conceptual skills

• job knowledge skills

Avery, who manages a silk screening and embroidery business, has set a goal of incdreasing sales by 15% in the next six months. To reach his goal, he has increased the business's advertising budget. This is an example of the____function of management.

• planning

• directing

• organizing

• controling

What management function is being described in the following situation: David Thomas, a top-level manager, identifies jobs to be performed, assigns responsibility for them, establishes departments to handle the jobs, and determines how many and which employees mid-level managers will supervise.

• directing

• controlling

• planning

• organizing

Who is normally responsible for purchasing the proper material resources for workers to use in doing their jobs?

• middle managers

• first-line workers

• supervisory managers

• top-level managers

A manager studies the business's previous sales statistics as well as the sales forecast before making purching decisions. What type of resource is the manager using?

• material

• financial

• human

• information

Why do all businesses need financial resources?

• to negotiate bank loans

• to develop cash budgets

• to pay operating expenses

• to manage investment accounts