The scope of the Internet can be describe as

• regional

• secure

• worldwide

• proprietary

What are Microsoft Windows, Linux, and Mac OS X are examples of?

• operating system

• computers

• interproviders

• anti-virus software

What is technology that links employees who work in different locations and allows them to access the same business information?

• network

• structure

• modem

• line

Which of the following is the primary computer-system tool used to input data?

• software

• printer

• keyboard

• hardware

Internet Explorer is an example of_____software.

• bookmark

• browser

• computer server

• cookie

If Joe wants to respond to an email message that he received from Natalie, he should first click on the ___key.

• forward

• reply

• send

• import

Which of the following types of software programs would an employee use to prepare a form letter informing the company's clients of a change in product pricing?

• word processing

• spreadsheet

• presentation

• database

Patrick emails a newsletter attachement to 255 of his clients once a month. How can Patrick reduce the need to enter each client's individual email address in the email message header every time he sends out the newsletter.

• delete old contract information

• flag the message

• use the copy/paste application

• create a distribution list

When writing email messages, employes should remember that emials:

• take a long time to prepare

• can be forwarded to others

• are formal correspondence

• are private concersations

One reason why businesses develop and use information systems is to help with the:

• public relations effort

• decision-making process

• internal communication plan

• new recruitment system