Computer Troubleshooting Quiz

What is the first step you should take when troubleshooting a computer that won't power on?

• Check if the monitor is plugged in

• Ensure the power cable is securely connected

• Install new software

• Replace the CPU

If the computer turns on but no display appears on the monitor, what should you check first?

• The hard drive

• The monitor connection and power

• The RAM module

• The operating system

What is the purpose of safe mode in troubleshooting?

• To back up all files to the cloud

• To start the computer with minimal drivers and settings

• To enhance performance during gaming

• To install hardware drivers automatically

What could cause a computer to randomly restart?

• A virus infection

• Loose RAM or power connections

• Overheating of the CPU

• All of the above

What tool is commonly used to test and troubleshoot hardware components?

• BIOS/UEFI

• Device Manager

• Disk Cleanup

• Task Manager

If a computer cannot connect to the internet, what should you check first?

• The network cable or Wi-Fi connection

• The mouse and keyboard

• The monitor resolution

• The power supply

What should you do if a computer is not detecting a USB device?

• Plug the USB device into another port

• Reset the BIOS settings

• Reinstall the operating system

• Replace the USB device immediately

Which of the following is a common fix for software-related problems?

• All of the above

• Running a virus scan

• Reinstalling the software

• Updating the operating system

What is the primary purpose of an operating system?

• Allows users to install antivirus software

• Stores all user files and documents

• Manages hardware and software resources

• Provides internet connectivity

Which tool is commonly used to clean dust from internal computer components?

• Antistatic wrist strap

• Compressed air can

• Screwdriver set

• Multimeter