Chapter 9 and 10

Allows patient to use Internet to view a facility’s schedule and select his/her own appointment time

• Self-Scheduling

• Time-Specified (Stream) Scheduling

• Wave Scheduling

• Modified Wave Scheduling

Have two patients come in at 10 am and one at 10:30 am, repeating cycle throughout day

• Self-Scheduling

• Time-Specified (Stream) Scheduling

• Wave Scheduling

• Modified Wave Scheduling

A medical clinic scheduling three patients to arrive at the top of each hour, first-come, first-served basis within that hour

• Self-Scheduling

• Time-Specified (Stream) Scheduling

• Wave Scheduling

• Modified Wave Scheduling

Scheduled appointments allow practitioners to see more patients with less pressure

• Self-Scheduling

• Time-Specified (Stream) Scheduling

• Wave Scheduling

• Modified Wave Scheduling

Telephone Scheduling

• Be pleasant and helpful when scheduling over the phone

• If not, be considerate, offering alternative times and dates

• Try to accommodate a patient’s requested appointment time, if possible

• All of the above

PHFSH

• Subjective Information

• Objective Information

• Assessment

• Plan

Vital signs and anthropometric measurements

• Subjective Information

• Objective Information

• Assessment

• Plan

Includes a summary of the patient's medical history, diagnosis, and clinical stability

• Subjective Information

• Objective Information

• Assessment

• Plan

Includes a list of the patient's medical problems and a plan to manage them

• Subjective Information

• Objective Information

• Assessment

• Plan

health data that includes insurance information

• EHR

• EMR

• Meaningful use

• PHI