Restaurant and Tourist Scenarios Quiz

What problem does the customer have with the food?

• It is too spicy.

• It is too salty.

• It is cold.

• It is not cooked.

What does the waiter do after hearing the complaint?

• Apologizes and takes the food back to the kitchen.

• Gives a discount.

• Tells the customer to eat it.

• Offers a new dish.

How does the customer ask the waiter to fix the problem?

• By asking for a refund.

• By asking for a new dish.

• By asking for the food to be reheated.

• By leaving the restaurant.

How long does the waiter say the food will take?

• A few seconds

• A few minutes

• One hour

• Immediately

How does the customer feel at the end of the conversation?

• Angry

• Satisfied

• Upset

• Confused

What does the family ask the receptionist for?

• Directions to the park

• Tourist recommendations

• A taxi

• A map of the hotel

What are the two places the receptionist suggests?

• A playground and a lake

• The city park and the history museum

• A shopping mall and the airport

• The hotel pool and the lobby

How far is the park from the hotel?

• 5 minutes by car

• 10 minutes by car

• 20 minutes by bus

• 30 minutes on foot

What fun activities does the park offer?

• Boating and a playground

• Shopping and dining

• Hiking and rock climbing

• Watching movies

How does the family respond to the suggestions?

• They ignore the suggestions.

• They say thank you.

• They ask for different places.

• They complain.