FCS REVIEW DAY 2

Alyssa works at a hotel and is responsible for researching ways to increase bookings, maintain customer loyalty, and create promotional offers. What is her job role?

• Assisting guests with travel itineraries.

• Managing the cleanliness of facilities.

• Overseeing housekeeping staff.

• Researching ways to increase bookings and retain customers.

Which of the following best describes the key challenge of managing labor costs in the hospitality industry?

• Balancing cost controls with maintaining guest satisfaction and service quality.

• Eliminating labor unions to reduce wage increases.

• Replacing human labor with fully automated service robots.

• Reducing the number of employees to minimize expenses.

Why are multicultural issues considered crucial in the hospitality industry?

• They determine the level of employee wages across different countries.

• They ensure all hospitality businesses follow the same traditions globally.

• They help eliminate cultural differences through standardized hospitality practices.

• They influence guest interactions, service expectations, and business operations.

A school district operates a cafeteria that provides meals for students and staff. The cafeteria's primary purpose is to serve the educational community, with food sales being secondary. Which type of food service operation best describes this school's cafeteria?

• Catering Service

• Commercial Food Service Operation

• Fast Food Chain

• Non-Commercial Food Service Operation

After preparing a meal, you realize you haven't washed your hands before handling the food. According to the Golden Rules of Food Safety, what should you do?

• Reheat the food thoroughly before serving.

• Continue serving the food since it's already cooked.

• Serve the food and remind others to wash their hands.

• Wash your hands immediately and then serve the food.

Jen is preparing a Sunday roast for her family. She needs to slice the cooked beef thinly for serving. Which kitchen tool should she use?

• Measuring Spoon

• Oven

• Roast Beef Slicer

• Vegetable Peeler

Baron is peeling potatoes for his family's dinner. He wants to remove the skins quickly and efficiently without wasting too many vegetables. Which tool is best for the job?

• Measuring Cup

• Refrigerator

• Roast Beef Slicer

• Vegetable Peeler

Sam stores fresh produce, dairy products, and leftovers to keep them fresh and safe for future meals. What piece of kitchen equipment is she using?

• Oven

• Measuring Spoon

• Refrigerator

• Roast Beef Slicer

Richard is baking a batch of cookies for his school fundraiser. He needs a tool that can provide consistent heat to cook the dough evenly. What equipment should he use?

• Measuring Cup

• Oven

• Refrigerator

• Vegetable Peeler

Which of the following best describes how to sanitize utensils if a dishwasher is unavailable?

• Wash them thoroughly, then sanitize them using a chemical solution or boiling water before air drying.

• Soak them in hot water for five minutes, then dry them with a clean cloth.

• Wash them with warm, soapy water, then rinse and dry with a towel.

• Wash them with cold water and detergent, then let them air dry.